To Outlook or not to Outlook and the benefits of Gmail. One of the most common problems I see as a computer technician is a user that has been hooked into using Microsoft Outlook or Outlook Express. I say hooked because Outlook is prevalent in the work place and people turn around and think it must be good for home use also. They also get hooked because Outlook Express was installed as an email reader when Windows XP was most popular.  It is a...