Good luck deleteing your Youtube account you just created

Posted by on Apr 7, 2012 in Blog, computers, google, software, Technology, youtube | 0 comments

You know sometimes Google really over over complicates things. For a company that does so much good when it comes to the web they really mess the simple things up. Today I created a Youtube account and then forgot I already had one. I figured out how to link the two of them together no problem, but when I went to try and link them together I got the dreaded ” This Google Account is already linked to a YouTube account. Please sign into a...

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Tips on buying a used laptop

Posted by on Apr 2, 2012 in Blog, computers, helpful website, Technology | 10 comments

Buying a used laptop is a lot like buying a used car. You have to kick the wheels, look under the hood, and take a test drive. I have gathered some thoughts on what you should look for when you buy a used laptop and they can be found below. What brand to buy. I have been asked this question a hundred times and the answer usually is the same. It really depends on how much you are willing to spend. If you want a product with good resale value the...

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derekscomputer.com review of Lenovo customer support

Posted by on Mar 19, 2012 in Blog, computers, customer support | 0 comments

I needed to initiate a warranty repair of a Lenovo laptop and this is a post about my experience. I recently had a customer come in with a Lenovo laptop and his keyboard had stopped working when using the letters “T” and “Y” the laptop was under warranty and all I need to do is get a new keyboard sent to me from Lenovo.   I phoned customer support at 1-800-426-7378 for the Thinkpad laptops. There was a brief phone...

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Don’t buy memory from computer system manufacturers (Dell, Apple, Lenovo, HP, etc)

Posted by on Mar 11, 2012 in Blog, computers, hardware, save money, Technology | 0 comments

Here is a tip that can save you some money. When you are in the market for a computer and you are configuring it online or standing in a store DO NOT add extra memory! You will get fleeced big time and spend way more than you need to. Memory is super cheap for new computers right now. The standard DDR3 is what is being currently shipped on all new computers. It is very easy to install, usually taking about 5 minutes to do so. Apple tries to pick...

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Microsoft Windows Vista / 7 worn off cert (COA) scam on laptops

Posted by on Mar 7, 2012 in Blog, computers, scam, software, Technology | 7 comments

Microsoft has changed the way they make Windows COA stickers over the years and I’m not happy about it. Windows certificate of authenticity (COA) sticker is a sticker that is placed on a computer and goes along with the operating system that was installed when you first bought it. This very important sticker has a one of a kind unique group of numbers and letters on it. There are a total of twenty five numbers and letters on the COA. There...

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Computer technician onsite service tool and supply list

Posted by on Mar 6, 2012 in Blog, computers, hardware, helpful website, Technology | 0 comments

If you are a computer technician and you do service calls onsite there are certain things you should always carry with you in your vehicle. Getting to a job and not having a spare power supply or a spare SATA cable can be real pain. Not to mention lost profits on the upsell, and having to drive to a store and over pay for it. The combination of lost time and money will make having all of this stuff well worth it. Some of these items I specify...

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