It seems as if the best days of owning my Pogoplug may be behind me. This is what happens when you get onboard a cloud service that you have no control of. As of June something 2012 the website pogoplugged.com is no longer active. If I recall the website was an unofficial pogoplug support website, unofficial meaning it was not owned by Pogoplug. Along with the shutter of the website was tons of helpful information regarding your Pogoplug. When you search google the results still show up for pogoplugged.com but the links are all dead. In fact it redirects to Pogoplug.com support. I suspect the reason is because of missing features Pogoplug used to have. They wanted to wipe the earth of traces of the devices past features.
Here’s my take on the situation, maybe I’m wrong, maybe I’m right, who knows. In the past 6 months Pogoplug has started to steer their ship towards making money. I don’t blame them for this but they should not have baited and switched with existing plug owners. If you sell a product under a pretense of certain features, those features should never be taken away. These are the three things I no longer see when using my Pogoplug.
- The P Drive is gone. When I first used my Pogo the software would map a drive on my computer so it would be visible in My Computer. It would name it “P” drive. Well it is gone, replaced with a Pogoplug User Files drive which when opened up is empty, it also shows exactly 2Tb used space with 4 Tb total. I don’t have 4Tb on my Pogoplug. Also a Cloud Drive shows up showing 5Gb of space.
- The ability to drop entire folders on the Pogoplug. Maybe I’m blind but I can’t figure out how to add entire folders to my Pogoplug without going through a backup procedure. You used to be able to drag and drop folders onto your pogoplug. More research and I’ve confirmed on a different computer that if you have Pogoplug Uploader version 126.96.36.199 you can still drop folders easily into your Pogoplug, also the drive letters show up in My Computer with this version. The bad news is that version 4040 has been abandoned by pogoplug.com and spending 5 minutes searching the net for comes up empty. If you have a version of 4040 please email it to me, as it is much better than the Backup software.
- Feature rich software. I suspect the feature rich software is now called Pogoplug PC which is not free. Only the Pogoplug Backup is free. Wait now it’s called Pogoplug Companion… I just checked. They are making this confusing, and what happens with a person who is not tech savy trying to figure this all out?
To summarize if you have older Pogoplug software installed and you are happy with it, do not upgrade to the newer software Pogoplug is putting out. The missing mapped drive is a real deal killer using the current software. Working in Windows Explorer is much easier than the Pogoplug software. I’m concerned about future generations of the software and that even more features may be eliminated.
**Update** – After removing and reinstalling Pogoplug software and changing the drive letter in Preferences I was able to get the drive letter problem sorted out. I can now see my files in My Computer. I still think the previous software versions were better than the Pogoplug Backup or Companion or whatever they are calling it today.
Thank you for your post. I couldn’t agree more with you regarding the disappointing new direction.
I recently acquired the Pogoplug Series 4 after having given my early days ‘Pink’ version to a friend at work.
I have spent the past 10 days attempting to get the drive to show up in the Windows Explorer window (and a few emails and support tickets).
I have some personal programs that look for data and subprograms in pathnames that no longer exist.
Unless correct I will need to look for another network drive server.
Thanks for your website; keep us informed if you learn more.
Try uninstalling the Pogoplug software, clean the registry with CCleaner, reboot, install latests Pogo software or previous version if you have it, unplug pogo, plug back in, open software, log in, hopefully it will see your drives attached and you will have drive letters in My Computer. Make sure you have drive letters to give, open preferences and you can assign a drive letter to your drives.
Couldn’t agree more with your post. But I would have named this post “Pogoplug makes product very confusing” instead of your poggoplugged.com comments. I think this is an extremely bad direction for the product and the company. Pogoplug has abandoned their legacy users and clearly moving to a subscription based revenue model. Instead of abandoning existing users, they should have enhanced their software even more and sell that instead.
I think everyone is being way too polite, most people that buy this product dont even consider that a device like this would be so technologically unadaptable. This product is a god damn joke, you cannot disable write permission over network…at ALL!!!! Therefore if you want to make a cloud for your friends and family you better have backups because your great auntie out in ohio can inadvertently wipe your hardrive clean by mistake without any way to require a root password. This company had the opportunity to make something incredible but instead decided to hold your hardware ransom with their handicapped freeware and continuous efforts to get you to upgrade to a premium account. I hope this business dies as fast as it grew,
Well lets get the facts right. Your great auntie can’t wipe your hard drive if you share a file or folder with her. You share specific files and folders and unless you set a folder as collaborate the contents can’t be changed by a non admin user. The product is useful but I think they Pogoplug are trending towards making money with it, and the features that were incorporated in it to begin with shouldn’t be taken away as they move forward.
Without being able to drag and drop folders to my POGO PLUG Drive what good it it? It seems to me that they took a good product and made it useless. who has the time or desire to move / copy file by file to the POGO Drive. How can a manufacture sell a product based on its features and then take the features away. To me the device is now useless
I had the same problem but thanks to you i uninstalled the software and installed an older version. It works like it used to now. I have three older versions if you still need one of them.
john c, please let me know where to find software older versions!